Key Customer Coordinator (Manufacturing)

Key Customer Coordinator (Manufacturing)

We are proud to be recruiting on behalf of our client, a leading health and nutritional products manufacture who are experiencing a very exciting period of growth and increase in market share.  They are a part of Global Plc who are listed on the London Stock Exchange and who are also a constituent of the FTSE 100!!!!  
We are looking for an ambitious, passionate, experienced and career focused Key Account Coordinator to join their extremely busy, thriving and dedicated Sales and Customer Service Team.

Does this sound like an organisation and opportunity that you are craving for in your new career move?  If YES, below is an overview of YOUR NEW ROLE.

Your Key Responsibilities

Reporting to the Head of Business Development whilst working closely with the Customer Services Team; the key responsibilities of you role will be as follows:

  • Working in a fast paced, ever changing, sales/customer service environment liaising between the customer and cross functional internal teams to successfully meet the customer’s expectations.
  • Support the customer at all levels of the business process model within our contract manufacturing environment including:
    • Customer order fulfilment processes.
    • Forecasting and planning.
    • Ensuring accurate customer documentation and pricing.
    • Supporting business development activities
  • Completing all paperwork for customer forecasts, orders, changes to orders, following orders through production to despatch
  • Sending customer products World Wide and completing correct documentation; Certificates, different countries varying export documentation
  • Managing customer complaints ensuring they are excalated to the right person in a timely manner
  • Develop a strong working relationship with all the departments and contacts within the customer(s).

Personal Attributes and Experience you will possess to be successful in your new role:

  • Proven experience as a Key Customer Co-Ordinator or in a similar role where organisational. Communication and team working skills are fully tested.
  • Two Years experience within Manufacturing or FMCG
  • Charismatic with excellent written and oral communication skills.
  • Ability to communicate, present and influence credibly and effectively at all levels within the organisation.
  • Tenacious, self-starting, committed and hardworking.
  • Honesty and integrity.
  • Ability to work at a fast pace with attention to detail and a high level of accuracy.

Contractual Benefits

  • Competitive salary (depending on experience)
  • Contributory Pension Scheme
  • Life Assurance
  • Competitive holiday allowance

If you would like to apply for this role and arrange for an interview, please click on the link and send me your fully updated CV.

I look forward to receiving your application.



Principal Manufacturing Consultant – Axis Recruitment

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